According to the fans of Taylor Swift, They are not able to buy her tickets for her Eras Tour Performance 

Fans were not able to buy her performance's ticket due to the glitch on the given site 

Even many fans said that they faced lots of issues even after entering on site 

Site name is Ticketmaster . name doesn't look ironical ?

After the complaint lodged by thousands of swifties the owner of Ticketmaster replied

He said " On that day unfortunately there is a terrible bot attack on his site due to which swifties faced issues "

Majority of the fans said that "this is the most terrible experience they had ever faced in his/her life"

On the reply of the fans owner said " What we can do if there is a bot attack on site "

But then also owner asked for apology from Taylor Swift and from her fans also for baddest consumer experience

Taylor Swift accepted his apology but then also site has been facing a huge criticism from Taylor Swift's Fans 

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